15-Day Checking & Replacement Warranty
At CapitalShoppings.com, we aim to make online shopping a seamless and satisfying experience. Your satisfaction is our top priority, which is why we proudly offer a 15-Day Checking & Replacement Warranty.
“If You’re Not Happy, We’re Not Happy.”
This policy ensures you enjoy complete peace of mind while shopping with us.
What is the 15-Day Warranty?
Though rare, if any issue arises, you have 15 days (336 hours) from the date of delivery to check your product for operational or internal issues.
If the product is physically damaged or broken upon delivery, you must inform us within 24 hours of receiving it by contacting us:
📧 Email: capitalshoppingpk@gmail.com
📞 Call/WhatsApp: 0320-900-8130
Once we verify your claim, we will replace the product promptly.
When Does the Replacement Policy Apply?
The CapitalShoppings.com Replacement Policy is valid in the following cases:
- You received the wrong product.
- The delivered product is defective or has a functional issue.
Conditions for Replacement
To be eligible for replacement:
- The product must be undamaged, unused, and in the original condition as received.
- The package must include:
- Original product packaging
- Manufacturer’s box/containers
- Documentation, warranty cards, manuals, and all included accessories
- Neither the product nor its packaging should be defaced, marked, or altered in any way.
Exchange Policy
Yes, exchanges are possible! If, in the rare case, the product does not meet your expectations:
Inform us within 15 days of receiving the product via call or email.
Ship the product back to us using a courier service of your choice and payment.
Once we receive and verify the returned product, we will exchange it for a replacement product as agreed.
