Frequently Asked Questions (FAQ)
What is the 7-Day Checking and Replacement Warranty?
At CapitalShoppings.com, your satisfaction is our priority. That’s why we offer a 7-Day Checking & Replacement Warranty to give you complete peace of mind.
You have 7 days (168 hours) to inspect your product for any unlikely issues. If you face any of the following, contact us immediately via phone or email, and we will verify and replace your product:
✅ You received the wrong product
✅ You were overcharged
✅ The product has a manufacturing defect
Are Your Products 100% Genuine and Original?
Absolutely! At CapitalShoppings.com, we strongly believe in originality.
“If it’s not original, it’s not at CapitalShoppings.com!”
Every product we sell — whether it’s worth Rs. 200 or Rs. 200,000 — is 100% genuine and authentic. For your satisfaction, we also provide product videos and detailed images to ensure complete transparency.
What is the Estimated Delivery Time?
We aim to deliver your order as quickly as possible:
Standard delivery time: 24 to 72 hours.
In rare cases (such as specially imported products), delivery may take up to 5 working days.
Do You Offer an Exchange Policy?
Yes, we do! If you receive a product that does not meet your expectations:
Contact us within 7 days of delivery via phone or email.
Return the product through a courier of your choice and payment.
Once we receive and verify the product, we will exchange it for the agreed replacement.
